Frequently asked questions.

  • No, LMColors paints contain honey to help with the reactivation of the dried pans.I feel like there is some debate about whether honey is (or is not) vegan and I personally think, when harvested right, honey is not a bad product to use!

  • This really differs per paint and pigment used. Some pigments are notorious for fading in direct sunlight, others are more stable. I sadly am unable to perform lightfastness tests myself, since I do not own a south-facing window. Therefore I use lightfastness information given out by the manufacturers of the pigments. I trust my suppliers and am confident enough to use their judgment on my paints. If I do not know whether a paint of mine is lightfast I will add a “N/A” classification to let you know that this information is simply not known (yet)

  • There is a huge difference in price per pigment, and to make the sale fair for both the buyer and myself I divided my paints into tiers. Many big brands do this, just to make sure certain pigments can be used without a huge loss, or to prevent overpricing of cheaper and more common pigments.

    Right now, my series list goes from 1 to 4, where 1 is the cheapest. In series 1 you will find common paints like Ultramarine blue or Yellow ochre. Series 4 are more expensive and specialized colors, such as Potters pink and Omen. Series 2 and 3 are simply in between those 2 and I would highly recommend checking them out ;)goes here

  • We do! As long as we are not being restricted by the post offices or (World) Events we are able to send out paint to any place on the planet. If you’re unsure whether we ship to your location at this time, don’t hesitate to message us.

  • Sometimes, yes. I have a few different “options” in this category :

    -Sometimes I make paint in a small batch and am for some reason unable to make this paint again. In this case, the paint will be labeled as “limited edition”, once these are sold out, they won’t come back.

    -Further on the last point, sometimes I have quite some pigment but I know I won’t be able to get it in the future. This means I can make a lot of paint with that pigment, but at some point, it will have to be discontinued. I will always add this in the description if I know in advance. This is not necessary a limited edition color, but I am simply restricted by the amount of pigment that is available to me.

    -I have a Patreon page, each month a Patreon exclusive color gets released. This color is an exclusive color but might be released after at least a year to the “general public”. Note: This is not always the case!

    -Certain colors I only sell in sets. This is in a way an exclusive color because you cannot buy individual pans, but they are part of my standard collection.

  • Yes! You can. We love it when people place custom orders. Please keep in mind that custom orders can take a few weeks to get ready and some patience is required. But it makes us very very happy.

  • Right now I offer Full, half, quarter, and tiny pans. Quarter pans might be discontinued soon, for an unforeseeable time.

    I also sometimes offer dot cards, the size of these dots vary but are roughly half of a tiny pan.

    Full pan contains roughly 4 mL + some extra for the topping.

    Half pan contains roughly 2 mL + some extra for the topping.

    Quarter pan contains roughly 1.2 mL + some extra for topping

    Tiny pan contains roughly 0.75 mL + some extra for topping

  • Sadly, our emails sometimes end up in your spam folder. We recommend checking this first. If you have no luck there, please reach out to us.

  • If you received your “order confirmation” your order is on its way! If you have not yet received the confirmation, and it has been 5 business days since you ordered, please shoot us a message. It might be that due to unforeseen events your package was delayed on our side.

    If you did get an order confirmation; it is on its way. You can message us about the estimated time until your package arrives, but keep in mind; this is just an estimate. We cannot control how fast your order arrives.

    The best way you know when you will receive your package is by adding tracking. Without a tracking number, we cannot help you find your package and you will just have to be patient.

  • The Patreon store is an early access space for my Patreon members. Starting at €1 a month you can get 24-hour early access for all (re)releases.More information can be found on my Patreon page.

  • You can check out the store’s policies here.